- Question What happens to my @laverne.edu student email account after graduation?
- Answer
As an alumnus of the University of La Verne, you retain your @laverne.edu email for life. It’s yours to keep, so we encourage you to use it once you graduate.
- Question I don’t have a @laverne.edu email. How do I request one?
- Answer
To request your @laverne.edu email, please complete the email request form. Please allow 72 hours for your request to be processed.
- Question Where do I check my alumni email?
- Answer
Please visit google.com and click on “Gmail.” Your username is your firstname.lastname@laverne.edu.
- Question How do I reset my @laverne.edu password?
- Answer
Your @laverne.edu password is the same password used to login to the La Verne Portal. To reset your password, please click here. If you cannot log into the La Verne Portal, please contact the University of La Verne Help Desk at (909) 448-4130. Include your full name, date of birth, degree information, and @laverne.edu email address.
- Question Does my @laverne.edu email account have a storage limit?
- Answer
No, there is no storage limit.
- Question How do I log in to Leo Connect?
- Answer
Visit Leo Connect to access your account. You can log in with your LinkedIn or Facebook account.
- Question How do I change my physical address or other information with the University of La Verne?
- Answer
To submit a form to update your contact information or employer information, please click here.
- Question How do I find my student ID?
- Answer
Please contact us at (909) 448-4665.
- Question How do I submit an alumni story?
- Answer
Alumni stories are submitted through the VOICE Magazine. To submit an alumni story, please click here.
- Question How do I find a former University of La Verne classmate?
- Answer
Log into Leo Connect. From there, select “directory” and filter using the search criteria. You’ll be able to message and connect with former classmates through the platform.
- Question How do I order a transcript?
- Answer
For fees and delivery options, please visit the Registrar’s Office.
- Question What career benefits are available to University of La Verne alumni?
- Answer
Career benefits include free access to Leo Connect job listings, event workshops, and more.
- Question How do I gain access to the Wilson Library?
- Answer
To use the library as an alumnus, you must first request Alumni Association Verification. After your alumni status has been verified you’ll be able to access the wireless internet on campus, check out books from the Wilson Library, and utilize certain permitted databases at the Wilson Library. Please allow 72 hours for your request to be processed.
- Question Why are you texting me? I already receive emails, letters, etc. from the university.
- Answer
We are texting as a way to keep in touch with an increasingly busy population that prefers the immediacy of texting over long form messaging. We realize that many alumni will still prefer email, phone, and mail communications, and you can opt out of texting at any time.
- Question I haven’t been receiving texts but I would like to get event invites and other communications via text. How can I get added to the list?
- Answer
The best way to get added to the text list is by ensuring sure we have your correct cell phone number on file. You may update your contact information.
- Question I’ve been getting a lot of spam lately. How do I know the text is really from you?
- Answer
If you’re ever curious about a text, feel free to give us a call at (909) 448-4665 to confirm it’s us. Our texts will always come from a 909 area code and we will never ask for any form of payment over text. If you do receive such a message, it is NOT from the University of La Verne.
- Question Are these texts automated, or am I speaking to a real person?
- Answer
Yes, you are speaking to a real person! The platform that we use, ThruText, allows us to send out messages very quickly to people while responding to them in real time.
- Question Can I opt out?
- Answer
Yes, you can opt out of receiving texts at any time by emailing us or by responding to the text message that you receive and asking to be opted out.
Frequently Asked Questions
