Frequently Asked Questions

Alumni Email

Q: What happens to my student email account after graduation?

A: As an alumnus of the University of La Verne, you retain your email for life. It’s yours to keep, so we encourage you to use it once you graduate.

Q: I don’t have a email. How do I request one?

A: To request your email, please complete the email request form. Please allow 72 hours for your request to be processed.

Q: Where do I check my alumni email?

A: Please visit and click on “Gmail.” Your username is your

Q: How do I reset my password?

A: Your password is the same password used to login to the La Verne Portal. To reset your password, please click here. If you cannot log into the La Verne Portal, please contact the University of La Verne Help Desk at (909) 448-4130. Include your full name, date of birth, degree information, and email address.

Q: Does my email account have a storage limit?

A: No, there is no storage limit.

Alumni Profile

Q: How do I log in to Leo Connect?

A: Visit Leo Connect to access your account. You can log in with your LinkedIn or Facebook account.

Q: How do I change my physical address or other information with the University of La Verne?

A: To submit a form to update your contact information or employer information, please click here.

Q: How do I find my student/Banner ID?

A: Please contact us at (909) 448-4665.

Q: How do I submit an Alumni Note?

A: Alumni Notes are submitted through the VOICE Magazine. To submit an Alumni Note, please click here.

Q: How do I find a former University of La Verne classmate?

A: Log into Leo Connect. From there, select “directory” and filter using the search criteria. You’ll be able to message and connect with former classmates through the platform.

Q: How do I order a transcript?

A: For fees and delivery options, please visit the Registrar’s Office.

Alumni Benefits

Q: What career benefits are available to University of La Verne alumni?

A: Career benefits include free access to Leo Connect job listings, event workshops, and more.

Q: How do I gain access to the Wilson Library?

A: To use the library as an alumnus, you must first request Alumni Association Verification. After your alumni status has been verified you’ll be able to access the wireless internet on campus, check out books from the Wilson Library, and utilize certain permitted databases at the Wilson Library. Please allow 72 hours for your request to be processed.

Q: Do you offer insurance for alumni?

A: Yes! To view all benefits available to alumni, please visit our benefits page.


Did you recently receive a text from us? If so, hello! We have launched a SMS platform to share University of La Verne news and events and connect with our alumni and friends.

Q: Why are you texting me? I already receive emails, letters, etc. from the university.

A: We are texting as a way to keep in touch with an increasingly busy population that prefers the immediacy of texting over long form messaging. We realize that many alumni will still prefer email, phone, and mail communications, and you can opt out of texting at any time.

Q: I haven’t been receiving texts but I would like to get event invites and other communications via text. How can I get added to the list?

A: The best way to get added to the text list is by ensuring sure we have your correct cell phone number on file. You may update your contact information.

Q: I’ve been getting a lot of spam lately. How do I know the text is really from you?

A: If you’re ever curious about a text, feel free to give us a call at (909) 448-4665 to confirm it’s us. Our texts will always come from a 909 area code and we will never ask for any form of payment over text. If you do receive such a message, it is NOT from the University of La Verne.

Q: Are these texts automated, or am I speaking to a real person?

A: Yes, you are speaking to a real person! The platform that we use, ThruText, allows us to send out messages very quickly to people while responding to them in real time.

Q: Can I opt out?

A: Yes, you can opt out of receiving texts at any time by emailing us or by responding to the text message that you receive and asking to be opted out.